Hey everyone.

Thanks in advance for any replies.

I ordered my 2021 2500 limited back in Jan and finally picked it up on April 9th.

The truck is fantastic.

However, on day two and less than 80 miles, I get in the truck to hear an awful distortion/cracking/static sound from the radio, regardless of source (XM, Radio, Bluetooth, Phone).

The speakers sound blown.

It has the Harman Kardon speaker system if it matters.

That evening I get in the truck again, and the problem is gone.

Works great.

Since then, I have had the problem about eight more times.

It seems to happen when I remote start the truck with the keyFOB.

To spend so much money on my dream truck and have this issue at less than a week old is frustrating.

I called the dealership, and of course, they never are any help, especially over the phone.

They want me to bring it in and spend two days diagnosing it.

Odds are they do not have the part, and I have heard horror stories of guys with other radio issues having to go round-and-round with the dealership.

First - has anyone else had this issue?

Second, I suspect the problem is the actual audio amplifier.

I have many years of experience in the music business, and it sounds like a lousy amp to me.

Does anyone know where the amp is located on these trucks?

It is not under the front seat like google suggests.

I assume it is now in the dash or, worse, behind the screen.

I have NOT unplugged the battery and plugged back in after several hours like some people had suggested when I searched google.

The problem I am hearing does not appear to be a software-based problem that can be fixed with a reboot - it sounds more like a physical part failing (Amp).

Thoughts?

Amp location?

Did anyone experience this?

Thanks!