I am sure this likely has been discussed before however I could not find anything using the search function.

I have a 2012 Ram 3500 Laramie with the nav system (I think RER) and am told, when making a hands free call, there is quite a bit of what sounds like "wind noise" during the call. people are constantly telling me it is hard to hear me however on my end the sound quality is great.

To try to combat this, I usually turn the fan off and close the windows but it seems like this does not do much.

I know my "software" is grossly out of date but I am also not sure how to update it.

I would SUPER appreciate it if someone could direct me to not only where to go for updates but how to transfer them into my system.

That being said, has someone moved the location of their hands free mic?

I am assuming it is in the rear view mirror...would moving this to the sun visor improve things?

I am almost on the verge of just changing the entire system out to aftermarket in order to resolve this.

Thanks for the time and the assistance!!

Cheers,
Dean