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Thread: 2019/2020 Fuel Pump Recall

  1. Top Of Page | #1
    ram19's Avatar

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    2019/2020 Fuel Pump Recall

    To those that replaced their CP4 with a CP3, have you tried to get reimbursed due to the recall?

    There is a form you can fill out and submit.

    Has anyone had success with this process using the website?


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  3. Top Of Page | #2
    Sisupower's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    I have heard of some people able to get reimbursed.


    Sent from my iPhone using Tapatalk Pro

    --Work gives you meaning and purpose, Life is empty without it--

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    Mrkoolbreeze's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    I’ve got a friend that has a check coming to him, but he had a shop do the work and had to turn in the paperwork for the replacement from a mechanic.

    I did mine and will file for reimbursement but will not hold my breath, LOL.

    2019 Ram 2500

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  7. Top Of Page | #4
    KJC's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    This morning, I just got an email that they approved my reimbursement on my 2020.

    Did the work myself.
    Kyle


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    Mrkoolbreeze's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by KJC View Post
    This morning, I just got an email that they approved my reimbursement on my 2020.

    Did the work myself.
    Kyle
    that’s awesome! What exactly did you have to do for this? Thanks

    2019 Ram 2500

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  10. Top Of Page | #6
    KJC's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by Mrkoolbreeze View Post
    that’s awesome! What exactly did you have to do for this? Thanks
    I started to fill out the online form but when I tried to submit it wouldn't let me.

    Some red lettering popped up under the box for repair date and said repair date couldn't be later than recall date but included a phone number.

    So I called the number and gave the very nice lady all the info she requested, and explained my situation.

    She sent me an email requesting copy of invoice for the conversion kit, and proof of payment.

    I scanned the invoice for the conversion kit and a copy of my credit card statement and sent back.

    Very easy.
    Kyle


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  12. Top Of Page | #7
    Mrkoolbreeze's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by KJC View Post
    I started to fill out the online form but when I tried to submit it wouldn't let me.

    Some red lettering popped up under the box for repair date and said repair date couldn't be later than recall date but included a phone number.

    So I called the number and gave the very nice lady all the info she requested, and explained my situation.

    She sent me an email requesting copy of invoice for the conversion kit, and proof of payment.

    I scanned the invoice for the conversion kit and a copy of my credit card statement and sent back.

    Very easy.
    Kyle
    Thanks so much!

    2019 Ram 2500

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  14. Top Of Page | #8
    KJC's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    @Mrkoolbreeze http://www.FCArecallreimbursement.com/ and I believe the number was 1-800-853-1403.


  15. Top Of Page | #9
    Sisupower's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by KJC View Post
    I started to fill out the online form, but when I tried to submit it wouldn't let me.

    Some red lettering popped up under the box for repair date and said repair date couldn't be later than recall date but included a phone number.

    So I called the number and gave the very nice lady all the info she requested, and explained my situation.

    She sent me an email requesting copy of invoice for the conversion kit, and proof of payment.

    I scanned the invoice for the conversion kit and a copy of my credit card statement and sent back.

    Very easy.
    Kyle
    I have heard but not verified.

    Does the rest of the warranty on the truck get canceled once you do the conversion?

    Like bumper to bumper and powertrain and emissions warranties canceled?

    Thanks.


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    --Work gives you meaning and purpose, Life is empty without it--

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  17. Top Of Page | #10
    KJC's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by Sisupower View Post
    I have heard but not verified.

    Does the rest of warranty on truck get canceled once you do the conversion?

    Like bumper to bumper and powertrain and emissions warranties canceled?

    Thanks

    Sent from my iPhone using Tapatalk Pro
    That's a good question.

    I don't know for sure, but I would think they would have a hard time justifying denying a warranty if they are willing to reimburse for the repair.

    I would also think that the worst-case scenario would only negate any warranty claims concerning the fuel system.

    I'm not going to lose any sleep over it, though.
    Kyle


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