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Thread: 2019/2020 Fuel Pump Recall

  1. Top Of Page | #11
    That_One_Person's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    I’m waiting on the check.

    Was honest that I did it myself as well

    2019 Tradesman CCSB 6.7: S&S 10MM CP3, DRD "Enhanced", Flo-Pro 4" Straight Pipe, Fleece and Revmax goodies, Weight-loss supplements and Buckstop Prius-deflectors

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  3. Top Of Page | #12
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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by KJC View Post
    I started to fill out the online form but when I tried to submit it wouldn't let me.

    Some red lettering popped up under the box for repair date and said repair date couldn't be later than recall date but included a phone number.

    So I called the number and gave the very nice lady all the info she requested, and explained my situation.

    She sent me an email requesting copy of invoice for the conversion kit, and proof of payment.

    I scanned the invoice for the conversion kit and a copy of my credit card statement and sent back.

    Very easy.
    Kyle
    I tried doing it online as well, and it gave me the same red message, which doesn't make a lick of sense to me.

    My swap started just after the recall came out; it was a little frustrating, but if I can get reimbursed, I guess it won't be so bad.

    What day did you put in for your reimbursement?

    It looks like I may have to make a phone call?


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  5. Top Of Page | #13
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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by dgfunny70 View Post
    I tried doing it online as well, and it gave me the same red message, which doesn't make a lick of sense to me.

    My swap started just after the recall came out; it was a little frustrating, but if I can get reimbursed, I guess it won't be so bad.

    What day did you put in for your reimbursement?

    It looks like I may have to make a phone call?
    I did it a couple of weeks ago.

    It is definitely worth the phone call.

    When I called the lady I spoke with was very nice.
    Kyle


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  7. Top Of Page | #14
    dgfunny70's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by KJC View Post
    I did it a couple weeks ago.

    It is definitely worth the phone call.

    When I called the lady I spoke with was very nice.
    Kyle
    Probably what I will end up doing, part of me I guess is a little leary that they will turn me down but seeing that it has worked for a few makes me a little more at ease.

    I saw the red note you got and figured I was hosed, that's why I was kinda curious how long ago you did it.


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  9. Top Of Page | #15
    Sisupower's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by KJC View Post
    That's a good question.

    I don't know for sure, but I would think they would have a hard time justifying denying a warranty if they are willing to reimburse for the repair.

    I would also think that the worst-case scenario would only negate any warranty claims concerning the fuel system.

    I'm not going to lose any sleep over it, though.
    Kyle
    Yeah, I wouldn’t either, but it's a question that I've seen come up several times, and I know quite a few owners would like to see the answer to it.


    Sent from my iPhone using Tapatalk Pro

    --Work gives you meaning and purpose, Life is empty without it--

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  11. Top Of Page | #16
    That_One_Person's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    I got the check-in hand today and took about three weeks.

    I'd suggest calling up DDP and seeing what they have in stock if you go this route.

    The 10mm and up are built to order, FYI.

    2019 Tradesman CCSB 6.7: S&S 10MM CP3, DRD "Enhanced", Flo-Pro 4" Straight Pipe, Fleece and Revmax goodies, Weight-loss supplements and Buckstop Prius-deflectors

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  13. Top Of Page | #17
    dgfunny70's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Quote Originally Posted by That_One_Person View Post
    I got the check-in hand today and took about three weeks.

    I'd suggest calling up DDP and seeing what they have in stock if you go this route.

    The 10mm and up are built to order, FYI.
    Were you having issues or did it as a preventive measure?


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  15. Top Of Page | #18
    That_One_Person's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    My warranty had just run out, so I wasn’t going to chance it.

    I plan on further mods shortly, so the 10mm made even more sense.

    2019 Tradesman CCSB 6.7: S&S 10MM CP3, DRD "Enhanced", Flo-Pro 4" Straight Pipe, Fleece and Revmax goodies, Weight-loss supplements and Buckstop Prius-deflectors

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  17. Top Of Page | #19
    dgfunny70's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    Well, I gave up trying to do it on the computer and called this afternoon.

    Since I had done it myself, she said I would not be getting reimbursed for the labor, but I expected that anyway.

    I wondered if you had got the total amount you paid for the kit?

    Also, after you called them, did you get any calls asking for more verification?

    I did it on the 13th of November before they announced the recall and wondered if it would not let it get through on the website.

    @That_One_Person @KJC


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  19. Top Of Page | #20
    That_One_Person's Avatar

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    Re: 2019/2020 Fuel Pump Recall

    I did end up receiving the full amount for the 10mm.

    The only further contact was an email saying my claim was approved about a week after calling. @dgfunny70

    2019 Tradesman CCSB 6.7: S&S 10MM CP3, DRD "Enhanced", Flo-Pro 4" Straight Pipe, Fleece and Revmax goodies, Weight-loss supplements and Buckstop Prius-deflectors

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