Catastrophic engine failures lead me to looking for a company to build me a new motor and to this forum by proxy.
I figured that I would post my experience with my engine builder.
There were/are not many reviews, so I hope this eases the mind of someone who may be on the fence.
After many calls to multiple engine builders across the country, I settled on South Houston Engine to build a motor for my truck.
There were several reasons:
1. Customer Service: I called multiple shops that had the front desk take the call and told me that the owner/manager would call me back to discuss the build. More than half never returned the call. I called back one or two after a couple of days to get blown off. South Houston talked with me about the build. At my request, they provided several recommendations for upgrades based on my requirements. There was no used car salesman type pressure to purchase or upgrade. The support continued as I found my turbo failed due to contamination. I was able to speak with the shop about their recommendations for turbos that would work well with the engine setup.
2. Price: Very reasonable pricing for the work performed. I was very pleased, especially when comparing what was done to the pricing of some Canadian big-box engine manufactures. Shipping from Houston to Oklahoma was not just reasonable, but a steal, in my opinion. It included round-trip shipping, so getting the core back was as easy and scheduling the pickup.
3. Product: The motor came well wrapped and preserved. Installation was as could be expected. It is hard to place specific attributes to the motor vs. the entire set-up as there were other upgrades besides the motor, but as a whole, I am very pleased. I am about 5K miles on the new motor, and I am nothing but smiles.
If someone is considering a new motor for whatever reason, I recommend calling South Houston Engine and speaking to them about the available options.
South Houston Engine
531 Georgia Ave.
South Houston, Texas 77587
Toll-Free: 1 (800) 477-1833