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Thread: UConnect Bluetooth Stopped Working

  1. Top Of Page | #1
    Taistee's Avatar

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    UConnect Bluetooth Stopped Working

    I have a stock radio with Bluetooth on my ‘12.

    Not the touch screen.

    The Bluetooth to my iPhone has always worked just fine.

    The other night though, about 10 seconds into the first song on my commute, it disconnected and hasn’t been the same since.

    I haven’t been able to keep my iPhone connected.

    It’s the same with phone calls; if it does connect, it disconnects soon after.

    AM/FM works fine.

    I cycled through the menu and reset to factory settings, which erased the radio presets and all paired phones. I repaired my phone, but it doesn’t stay connected.

    When I press the aux/BT button, it says “UCI Loading” or something like that, but then says “device not compatible,” which, if I’m not mistaken, is what the non-Bluetooth head units say.

    Does anyone know how to do a manual reset? I tried turning the key to “run” and holding down the volume and settings knob for like 30 seconds, but that didn’t work.


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    2012 2500 4WD, CCLB 68RFE, 2.75" Carli Level with Bilstein 5100s, and still a ways to go...

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  3. Top Of Page | #2
    I WILL STAND! AK Bob's Avatar

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    Re: UConnect Bluetooth Stopped Working

    You could give Uconnect customer service a call for the manual reset instructions.

    Also load test and make sure your batteries are in good shape.

    Perhaps try changing them up and see if that fixes the issue.

    Please keep us posted on your progress.


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, Fuel Filtration Kit and 50 Gallon auxiliary fuel tank.

    Sent from my iPad using Tapatalk

    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, Fuel Filtration Kit, Cold Air Intake, City Diesel Actuator and 50 Gallon Aux Fuel Tank.

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  5. Top Of Page | #3
    MOD watersupply189's Avatar

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    UConnect Bluetooth Stopped Working

    Check your latest software updates on your iPhone, and then turn your phone off and back on again.

    It could be an issue with your phone.


    Sent from my iPhone using Tapatalk

    2016 RAM 3500 4x4 Laramie Crew Cab
    Cummins,G56, Rough Country level, Morimoto LED fog lights, LED headlights, Lund Attitude Steps sprayed with Line-X, DRL's Activated, 35x12.50R18 Falken Wildpeak ATW3, Fuel Vapor Wheels Matte Black w/Dark Tint, A.R.E. Truck cap and swing boxes

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  7. Top Of Page | #4
    Taistee's Avatar

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    Re: UConnect Bluetooth Stopped Working

    Oh my goodness.

    Rookie mistake.

    I was so caught up thinking it was on the truck side that I didn’t even consider restarting my phone!

    Needless to say, it worked, and I’ve all connected again.

    Thanks, guys!

    Two heads are better than one!


    Sent from my iPhone using Tapatalk

    2012 2500 4WD, CCLB 68RFE, 2.75" Carli Level with Bilstein 5100s, and still a ways to go...

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  9. Top Of Page | #5
    MOD watersupply189's Avatar

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    Re: UConnect Bluetooth Stopped Working

    Quote Originally Posted by Taistee View Post
    Rookie mistake.

    I was so caught up thinking it was on the truck side that I didn’t even consider restarting my phone!

    Needless to say, it worked, and I’ve all connected again.

    Thanks, guys!

    Two heads are better than one!
    Awesome!!

    Glad to hear you got it working again, friend.


    Sent from my iPhone using Tapatalk

    2016 RAM 3500 4x4 Laramie Crew Cab
    Cummins,G56, Rough Country level, Morimoto LED fog lights, LED headlights, Lund Attitude Steps sprayed with Line-X, DRL's Activated, 35x12.50R18 Falken Wildpeak ATW3, Fuel Vapor Wheels Matte Black w/Dark Tint, A.R.E. Truck cap and swing boxes

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