Updated Mopar Drag Link VS Synergy Drag Link?

[DIESELWRKS]

To ask a question on the Mopar replacement drag link.

I did not hear Mopar has come out with this.

Why would the owner be charged $ for their pardon the word, upgraded link?

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[CDIJeff]

The answer I got if your talking about the draglink part number 68338342AB. (May have changed but that's what I have saved)

That part number technicaly was not part of the 2013-2018 Rams so it doesn't count as a fix.

Reason being Ram/FCA computer has it set that the 2019 and up is a new truck not part of the 13-18 platform.

Then they can't guarantee that it will fit (spoiler it does) so nothing gets fixed and they avoid another recall.

Also my draglink was welded.

After probably a year of fighting I just got this email from doing the synergy myself.

Screenshot_20210113-152909__01__01.jpg

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[DIESELWRKS]

Copy. I read wrong and thought it was a fix for the pre 18 trucks.
Mine is welded too. I will be grinding it off soon to do alignment. I will use safest wire and locktite. Until I need to replace my drag ill use it.

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[CDIJeff]

The Synergy draglink is actually really nice.

All the complaints that I have seen that have problems are when they first came out.

I would buy the Synergy draglink over the factory Ram part over the newer one if I were to do it again.

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[Chrisn162001]

Copy. I read wrong and thought it was a fix for the pre 18 trucks.
Mine is welded too. I will be grinding it off soon to do alignment. I will use safest wire and locktite. Until I need to replace my drag ill use it.

When the draglink separates or we order a drag link assembly for regular warranty replacement we get the new style 19+ drag link on the 18 and down trucks.

I don’t know where that info about FCA says it’s not meant to fit the 18 and down trucks came form.


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[CDIJeff]

When the draglink separates or we order a drag link assembly for regular warranty replacement we get the new style 19+ drag link on the 18 and down trucks.

I don’t know where that info about FCA says it’s not meant to fit the 18 and down trucks came form.


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When I was at the dealer he put in that part number because the very first time I called FCA about this, that is what the part they gave me was (68338342AB) for a possible replacement.

I think she was trying to help but she might have messed up my truck from a 2019, I really have no idea.

They gave me a long story about how they wouldn't do it and wouldn't be covered, showed me the computer and at the time said 2019. 2020 were not out yet.

I found a link for factory parts that looked almost the same as the computer he had, if you click what this fits.

https://www.factorychryslerparts.com...8338342AB.html

Here's a pic of the welds if anyone is interested.

IMG_20210114_164214.jpg

Also here is a screenshot of what I am talking about if the link stops working.
Screenshot_20210114-171000.jpg

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[Chrisn162001]

When I was at the dealer he put in that part number because the very first time I called FCA about this, that is what the part they gave me was (68338342AB) for a possible replacement.

I think she was trying to help but she might have messed up my truck from a 2019, I really have no idea.

They gave me a long story about how they wouldn't do it and wouldn't be covered, showed me the computer and at the time said 2019. 2020 were not out yet.

I found a link for factory parts that looked almost the same as the computer he had, if you click what this fits.

https://www.factorychryslerparts.com...8338342AB.html

Here's a pic of the welds if anyone is interested.

IMG_20210114_164214.jpg

Also here is a screenshot of what I am talking about if the link stops working.
Screenshot_20210114-171000.jpg

Doesn’t surprise me it’s always the most miss-informed employees at dealerships that are responsible for talking to customers.


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[DIESELWRKS]

When I was at the dealer he put in that part number because the very first time I called FCA about this, that is what the part they gave me was (68338342AB) for a possible replacement.

I think she was trying to help but she might have messed up my truck from a 2019, I really have no idea.

They gave me a long story about how they wouldn't do it and wouldn't be covered, showed me the computer and at the time said 2019. 2020 were not out yet.

I found a link for factory parts that looked almost the same as the computer he had, if you click what this fits.

https://www.factorychryslerparts.com...8338342AB.html

Here's a pic of the welds if anyone is interested.

IMG_20210114_164214.jpg

Also here is a screenshot of what I am talking about if the link stops working.

Screenshot_20210114-171000.jpg

Wish mine had crappy welds, it would be easier to grind off. Mine looks pro 3/4 around the nuts.

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[Pyronious]

The answer I got if your talking about the draglink part number 68338342AB. (May have changed but that's what I have saved)

That part number technicaly was not part of the 2013-2018 Rams so it doesn't count as a fix.

Reason being Ram/FCA computer has it set that the 2019 and up is a new truck not part of the 13-18 platform.

Then they can't guarantee that it will fit (spoiler it does) so nothing gets fixed and they avoid another recall.

Also my draglink was welded.

After probably a year of fighting I just got this email from doing the synergy myself.

Screenshot_20210113-152909__01__01.jpg

This may be the most impressive thing i have seen. How in the world did you get Mopar to even give a chit?!? *claps in impressed* well freaking done.

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[Chrisn162001]

This may be the most impressive thing i have seen. How in the world did you get Mopar to even give a chit?!? *claps in impressed* well freaking done.

FCA reimbursed me for my whole dodge off road steering linkage set.

There’s a reimbursement form. If you had repairs done before you knew about the recall.


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