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Thread: Steering Wheel Buttons Not Working

  1. Top Of Page | #1

    Steering Wheel Buttons Not Working

    I have a 2015 RAM with 146K.

    The radio control buttons stopped working and the EVIC control stopped working.

    The cruise control buttons still work fine.

    I’ve done lots of research on the Internet, most people say it may be the clock spring.

    I bought a new clock spring and that did not fix the issue.

    I don’t know what else to do.


    Sent from my iPhone using Tapatalk

    2015 2500 68RFE
    WC Fab S463 2nd Gen Kit
    MM3 Tunes
    4in exhaust
    BD Intake Horn
    Leveled on 35's

  2. Top Of Page | #2

    Re: Steering Wheel Buttons Not Working

    I have now tried a new steering wheel wiring harness and it still is not working.


    Sent from my iPhone using Tapatalk

    2015 2500 68RFE
    WC Fab S463 2nd Gen Kit
    MM3 Tunes
    4in exhaust
    BD Intake Horn
    Leveled on 35's

  3. Top Of Page | #3
    DIESELWRKS's Avatar

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    Re: Steering Wheel Buttons Not Working

    Quote Originally Posted by M4McKeen View Post
    I have a 2015 RAM with 146K.

    The radio control buttons stopped working and the EVIC control stopped working.

    The cruise control buttons still work fine.

    I’ve done lots of research on the Internet, most people say it may be the clock spring.

    I bought a new clock spring and that did not fix the issue.

    I don’t know what else to do.


    Sent from my iPhone using Tapatalk
    Check for recalls, Or TSB's there was a recall for this issue.

    I just cannot remember if it was just for 1500's or HD.

    I believe it was an upgraded Harness that protected it better and it was common to lose all controls, audio evic, horn but cruise would still work.

    Another thing I remember reading, if your backup camera shows the colored lines, (if you have that option selected) and they move as you turn then it's not the clock spring.

    So do some digging cause its 335am and I work days and got called into work cuz of co-worker emergency.

    So I no sleepy since Sunday night.

    2017 3500 68AUTO LB. DEMONICO RED
    Nitto 295/70/18 DRD pew pew bang! spark plug pack

    Justin
    Southern Oregon ( the Republican part)
    UNITEDSTATES MARINE CORPS 1993-2007
    No better friend, No better enemy.

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  5. Top Of Page | #4
    AK Bob's Avatar

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    Re: Steering Wheel Buttons Not Working

    Quote Originally Posted by DIESELWRKS View Post
    Check for recalls, Or TSB's there was a recall for this issue.

    I just cannot remember if it was just for 1500's or HD.

    I believe it was an upgraded Harness that protected it better and it was common to lose all controls, audio evic, horn but cruise would still work.

    Another thing I remember reading, if your backup camera shows the colored lines, (if you have that option selected) and they move as you turn then it's not the clock spring.

    So do some digging cause its 335am and I work days and got called into work cuz of co-worker emergency.

    So I no sleepy since Sunday night.
    Good memory! R36 addressed the steering wheel harness concerns.

    See link below, it only lists the 2012-2014 but that may have been extended to other years.

    https://www.chrysler.com/universal/w...ce/pdf/R36.pdf


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

    Sent from my iPad using Tapatalk

    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. MM3 tuned by Double R Deisel. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

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  7. Top Of Page | #5

    Re: Steering Wheel Buttons Not Working

    Quote Originally Posted by DIESELWRKS View Post
    Check for recalls, Or TSB's there was a recall for this issue.

    I just cannot remember if it was just for 1500's or HD.

    I believe it was an upgraded Harness that protected it better and it was common to lose all controls, audio evic, horn but cruise would still work.

    Another thing I remember reading, if your backup camera shows the colored lines, (if you have that option selected) and they move as you turn then it's not the clock spring.

    So do some digging cause its 335am and I work days and got called into work cuz of co-worker emergency.

    So I no sleepy since Sunday night.
    I feel you, I’m working nights this week.

    The dealer said my truck does not need that recall, mine is a 2015.

    I’m at a loss, all the online searching I’ve done has either said the clockspring, steering wheel harness, or no one ever posted how the got their issues fixed.

    I’ve replaced clockspring and wiring harness, but still no fix.

    I’ll check my backup camera lines after work.


    Sent from my iPhone using Tapatalk

    2015 2500 68RFE
    WC Fab S463 2nd Gen Kit
    MM3 Tunes
    4in exhaust
    BD Intake Horn
    Leveled on 35's

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  9. Top Of Page | #6
    DIESELWRKS's Avatar

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    Re: Steering Wheel Buttons Not Working

    I noticed that Cummins Forum and diesel truck resource had many threads on this.

    Check the ramforumz.

    From what i remember the some of the parts are the same that's used on a newer 1500.

    They were having issues with this as well.

    I know my truck has times that I hit buttons and nothing but usually work on like 3rd push.

    Same as to turn on cruise. but then will act normal for weeks.

    2017 3500 68AUTO LB. DEMONICO RED
    Nitto 295/70/18 DRD pew pew bang! spark plug pack

    Justin
    Southern Oregon ( the Republican part)
    UNITEDSTATES MARINE CORPS 1993-2007
    No better friend, No better enemy.

  10. Top Of Page | #7

    Re: Steering Wheel Buttons Not Working

    Taking the truck to the dealer on Tuesday, fingers crossed.


    Sent from my iPhone using Tapatalk

    2015 2500 68RFE
    WC Fab S463 2nd Gen Kit
    MM3 Tunes
    4in exhaust
    BD Intake Horn
    Leveled on 35's

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  12. Top Of Page | #8
    AK Bob's Avatar

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    Re: Steering Wheel Buttons Not Working

    Quote Originally Posted by M4McKeen View Post
    Taking the truck to the dealer on Tuesday, fingers crossed.


    Sent from my iPhone using Tapatalk
    Please keep us posted.


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

    Sent from my iPad using Tapatalk

    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. MM3 tuned by Double R Deisel. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

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  14. Top Of Page | #9

    Re: Steering Wheel Buttons Not Working

    I’m so happy to have my truck back and fixed!

    Fuse Number 49!

    I swear I checked them all with a test light.

    If anyone needs to buy a new clockspring or steering wheel wiring harness let me know.




    Sent from my iPhone using Tapatalk

    2015 2500 68RFE
    WC Fab S463 2nd Gen Kit
    MM3 Tunes
    4in exhaust
    BD Intake Horn
    Leveled on 35's

  15. Likes AK Bob liked this post

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