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Thread: 2011 Holset HE351VE possible actuator issue

  1. Top Of Page | #101
    Basic Member cwendel's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    Thanks guys.

    I had just gotten info back from Geno's about who to talk to and had tried yesterday, but Jason was out.

    I was going to try and call back today once I got a chance from work.


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  3. Top Of Page | #102
    Jeeper89's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    Quote Originally Posted by AK Bob View Post
    @Jeeper89 see above information from City Diesel.


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

    Sent from my iPhone using Tapatalk

    I just saw this update, aside from the one random CEL a while back my actuator has been working well and I’m happy with it. I will admit that when the CEL came on it was disheartening but it seems to have been a fluke. Keep in mind my truck is a 2011 so the City Diesel comments above don’t apply to me.


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  5. Top Of Page | #103
    Basic Member cwendel's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    The 2012 & older trucks have the motor mount differently to the gearbox for the actuator.

    Therefore, there is no need to replace it.

    The later trucks have more bolts mounting the motor to the gearbox, probably for more support of the internals to try and stop the failure.

    I reached out to Jason by email as my truck shows the signs. No big deal, the truck now liked the colder weather this morning better than the warmer in the afternoon. It all makes sense now.

    I feel better now knowing it is not me.

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  7. Top Of Page | #104
    Basic Member cwendel's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    Jason reached out and he is sending out a new updated gearbox.

    Good bunch of guys at the company.

    Now to find the warm temps to work on the truck after work.

    2013 2500 6.7 Cummins crew cab white and stock as can be.

    If it were not for bad luck I would have no luck at all.

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  9. Top Of Page | #105
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    Re: 2011 Holset HE351VE possible actuator issue

    Quote Originally Posted by Citydiesel View Post
    Sorry to self reply, but it seems that I cannot edit my own post. I just want to reiterate that you should not be seeing the actuator sticking on 100% regardless of ECM tune. Symptoms of the sticking can be a P226c code or a surging at idle with a slight load that may get worse as the engine heats up. This can be caused by sticking vanes, however on some of the original gear boxes we machined for the 2013+ trucks we did not include enough extra clearance for the large factory tolerance of the gear. This leads to the gear binding in the housing the actuator then goes full amperage trying to get to the position thats requested and overshoots getting stuck.

    Anyone who suspects they may be affected by this please call us so we can get your information and make it right.
    So moving forward will the new actuators come with the correct sized gear box for the people with 2013+ trucks?

    Or will it be a case by case situation.


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  11. Top Of Page | #106
    Basic Member Citydiesel's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    All of the gearboxes supplied on or after 1/17/2019 are the correct size. Gear boxes sent before may or may not have been the larger size depending on which batch it was supplied from. If you ordered from Genos and yours was shipped before that date it is the gearbox that does not have enough clearance. Not every turbo will have the clearance issues though, less than 1 in 3.


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  13. Top Of Page | #107
    I WILL STAND! AK Bob's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    Quote Originally Posted by Citydiesel View Post
    All of the gearboxes supplied on or after 1/17/2019 are the correct size. Gear boxes sent before may or may not have been the larger size depending on which batch it was supplied from. If you ordered from Genos and yours was shipped before that date it is the gearbox that does not have enough clearance. Not every turbo will have the clearance issues though, less than 1 in 3.
    Did you mean 1/17/2020?


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

    Sent from my iPad using Tapatalk

    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, Fuel Filtration Kit, Cold Air Intake, City Diesel Actuator and 50 Gallon Aux Fuel Tank.

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  15. Top Of Page | #108
    Basic Member Citydiesel's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    Quote Originally Posted by AK Bob View Post
    Did you mean 1/17/2020?


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

    Sent from my iPad using Tapatalk
    Good grief time flies, yes 1/17/2020.


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  17. Top Of Page | #109
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    Re: 2011 Holset HE351VE possible actuator issue

    When you checked the VGT commanded position verses the actual position where they the same?


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  19. Top Of Page | #110
    MOD watersupply189's Avatar

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    Re: 2011 Holset HE351VE possible actuator issue

    Quote Originally Posted by petie6464 View Post
    When you checked the VGT commanded position verses the actual position where they the same?
    Welcome friend


    2016 Ram Laramie 3500 (DRD), G56, 6.7, Rough Country Leveling, HID headlights, Morimoto LED fogs plus a whole lot more!

    2016 RAM 3500 4x4 Laramie Crew Cab
    Cummins,G56, Rough Country level, Morimoto LED fog lights, LED headlights, Lund Attitude Steps sprayed with Line-X, DRL's Activated, 35x12.50R18 Falken Wildpeak ATW3, Fuel Vapor Wheels Matte Black w/Dark Tint, A.R.E. Truck cap and swing boxes

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