Well, I took it to the dealer and they tried for a few hours and finally said "it's toast". They said they have a trade in program where I give them my old head unit and they give me a refurbished one for a discounted price of $1200. I guess the new ones are over $2000. This kind of chaps my hide considering it worked fine before the automatic update that screwed it up. To add insult to injury, they said these units are on back order and they will call me when one comes available. I've been looking at aftermarket options but of course none of them that I've seen so far have the same functionality as the OEM unit.
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