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Thread: Water Pump!!!!!

  1. Top Of Page | #1
    Viclopezjr1982's Avatar

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    Water Pump!!!!!

    Posted this already but i think it was in wrong place.

    2013 ram 3500 Dually. Last night my wife and I were driving back to New Mexico from south Texas.

    Noticed my truck was running hot and pulled over. I opened the hood and saw the water pump pulley laying on the serpentine belt. I’ve never seen this happen.

    Hoping it’s a simple fix.

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  3. Top Of Page | #2
    WE WILL STAND! IGOTACUMMINS's Avatar

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    Re: Water Pump!!!!!

    So the water pump seized up?

    "The grass is greener where you water it"


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  5. Top Of Page | #3
    No Vacancy Power247's Avatar

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    Re: Water Pump!!!!!

    Replace the water pump and maybe the belt and you should be good to go. The pump gave up on mine at 55k, although not to the complete failure point that yours did.

    Greg
    2012 | RAM 2500 | CCSB | Custom tuned by Double R Diesel
    2016 | Heartland Pioneer | DS310

    Greg
    2019 | RAM 2500 | CCSB | 6.4 HEMI

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  7. Top Of Page | #4
    4kids2dogs&RV's Avatar

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    Re: Water Pump!!!!!

    There was a recall on the water pump for 2013-2017s a year or 2 back. Did you have your's replaced under that?


    2011 2500 Laramie CCSB 4x4, 6.7L Cummins, 68RFE

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  9. Top Of Page | #5
    I WILL STAND! AK Bob's Avatar

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    Re: Water Pump!!!!!

    Quote Originally Posted by 4kids2dogs&RV View Post
    There was a recall on the water pump for 2013-2017s a year or 2 back. Did you have your's replaced under that?
    Great suggestion, the reason for the water pump recall was they forgot to drill a weep hole. So when the WP seal failed coolant would get in the bearings washing the grease out leaving the possibility of pump seizure! (unbelievable but true)


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. MM3 tuned by Double R Diesel. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

    Sent from my iPad using Tapatalk

    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, Fuel Filtration Kit, Cold Air Intake, City Diesel Actuator and 50 Gallon Aux Fuel Tank.

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  11. Top Of Page | #6
    Viclopezjr1982's Avatar

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    Re: Water Pump!!!!!

    So.......here is an update to the seized water pump. My wife called Chrysler Dodge customer service @ 1-800-334-9200. They said that my truck was one that had the water pump recall. The customer rep told my wife to send in the receipts of all the expenses we accrued due to the bad water pump failure and we would get reimbursed. That includes Hotel stay, price of new water pump, tools, coolant, new serpentine belt. I’ve already submitted my claim and received a claim number. Let’s see how long it takes to get reimbursed

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  13. Top Of Page | #7
    OneTon's Avatar

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    Re: Water Pump!!!!!

    They are pretty speedy. I believe I received mine within a month.

    2015 Ram 3500 CCSB SRW 4x4 G56
    2020 Ram 2500 CCSB 4x4 68RFE

    Never ending project. Always adding something...

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  15. Top Of Page | #8
    4kids2dogs&RV's Avatar

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    Re: Water Pump!!!!!

    Quote Originally Posted by Viclopezjr1982 View Post
    So.......here is an update to the seized water pump. My wife called Chrysler Dodge customer service @ 1-800-334-9200. They said that my truck was one that had the water pump recall. The customer rep told my wife to send in the receipts of all the expenses we accrued due to the bad water pump failure and we would get reimbursed. That includes Hotel stay, price of new water pump, tools, coolant, new serpentine belt. I’ve already submitted my claim and received a claim number. Let’s see how long it takes to get reimbursed
    Excellent!!

    Sent from my SM-N960U using Tapatalk


    2011 2500 Laramie CCSB 4x4, 6.7L Cummins, 68RFE

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  17. Top Of Page | #9
    I WILL STAND! AK Bob's Avatar

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    Re: Water Pump!!!!!

    Pleased to hear everything worked out and your water pump and expenses are covered.


    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. MM3 tuned by Double R Diesel. Oil Bypass Filter, 50 Gallon auxiliary fuel tank.

    Sent from my iPad using Tapatalk

    2014 RAM 3500 (Aisin) 3.73 4X4 Limited Crew Cab Long Bed DRW. Oil Bypass Filter, Fuel Filtration Kit, Cold Air Intake, City Diesel Actuator and 50 Gallon Aux Fuel Tank.

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  19. Top Of Page | #10
    No Vacancy Power247's Avatar

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    Re: Water Pump!!!!!

    Quote Originally Posted by Viclopezjr1982 View Post
    So.......here is an update to the seized water pump. My wife called Chrysler Dodge customer service @ 1-800-334-9200. They said that my truck was one that had the water pump recall. The customer rep told my wife to send in the receipts of all the expenses we accrued due to the bad water pump failure and we would get reimbursed. That includes Hotel stay, price of new water pump, tools, coolant, new serpentine belt. I’ve already submitted my claim and received a claim number. Let’s see how long it takes to get reimbursed
    Good deal! It shouldn't take too long to get your check. Just curious, how many miles on your truck?

    Greg
    2012 | RAM 2500 | CCSB | Custom tuned by Double R Diesel
    2016 | Heartland Pioneer | DS310

    Greg
    2019 | RAM 2500 | CCSB | 6.4 HEMI

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