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Thread: MM3 touch screen not working

  1. Top Of Page | #11
    walla2k5's Avatar

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    Re: MM3 touch screen not working

    Quote Originally Posted by IGOTACUMMINS View Post
    How old is the tuning you have?
    March 2018. Unit fires up and is locked on this screen.



    Sent from my SM-G950U using Tapatalk

    2013 Ram 2500 Big Horn 4x4 G56 CCLB 6.7, MM3 Tuned by Double R Diesel, Flo-Pro 4" Exhaust, Deviant Race Parts, ARP Head Studs, Valair Quiet Dual Disc Clutch, 2" Level, Hell Bent Steel Steering Box Brace, Bilstein 5100 shocks, Thuren track bar, Air-Lift 5000, Falken 285/75-17 AT3W.

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  3. Top Of Page | #12
    Big Daddy! IGOTACUMMINS's Avatar

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    Re: MM3 touch screen not working

    Did you contact MM3 Power to see what they have to say?

    Without you, we cease to exist. Without your support, we stop growing. Without your involvement, we remain at a standstill.
    Thank you for your faithfulness to our organization and your creative ideas and support.




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  5. Top Of Page | #13
    walla2k5's Avatar

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    Re: MM3 touch screen not working

    Quote Originally Posted by IGOTACUMMINS View Post
    Did you contact MM3 Power to see what they have to say?

    Not yet. I wanted to try the basics and see what the good folks here had to say before contacting them. I appreciate the help I'll email them, thank you.

    2013 Ram 2500 Big Horn 4x4 G56 CCLB 6.7, MM3 Tuned by Double R Diesel, Flo-Pro 4" Exhaust, Deviant Race Parts, ARP Head Studs, Valair Quiet Dual Disc Clutch, 2" Level, Hell Bent Steel Steering Box Brace, Bilstein 5100 shocks, Thuren track bar, Air-Lift 5000, Falken 285/75-17 AT3W.

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  7. Top Of Page | #14
    Big Daddy! IGOTACUMMINS's Avatar

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    Re: MM3 touch screen not working

    Let us know what they say.

    Without you, we cease to exist. Without your support, we stop growing. Without your involvement, we remain at a standstill.
    Thank you for your faithfulness to our organization and your creative ideas and support.




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  9. Top Of Page | #15
    walla2k5's Avatar

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    Re: MM3 touch screen not working

    Quote Originally Posted by IGOTACUMMINS View Post
    Let us know what they say.
    Yes sir, just sent an email. Expect it will be a few days.

    Hope it is something simple like a bad cable...

    Thanks again for your concern.

    2013 Ram 2500 Big Horn 4x4 G56 CCLB 6.7, MM3 Tuned by Double R Diesel, Flo-Pro 4" Exhaust, Deviant Race Parts, ARP Head Studs, Valair Quiet Dual Disc Clutch, 2" Level, Hell Bent Steel Steering Box Brace, Bilstein 5100 shocks, Thuren track bar, Air-Lift 5000, Falken 285/75-17 AT3W.

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  11. Top Of Page | #16
    cumminsdieselfreak's Avatar

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    Re: MM3 touch screen not working

    Quote Originally Posted by walla2k5 View Post
    Yes sir, just sent an email. Expect it will be a few days.

    Hope it is something simple like a bad cable...

    Thanks again for your concern.
    Did they say what might be wrong? I'm curious to know.

    For whosoever shall call upon the name of the Lord shall be saved - Romans 10:13 KJV

    Current
    : 2018 2500 G56 Off Road. 2.5" RC Leveling Kit W/ 35" Cooper AT3 XLT.
    DRD Happy. 5" Stainless Exhaust. Lost Some Weight At 920 Miles.
    Amsoil 5w-40 Signature Series & Amsoil Oil Filter @ 1,300 Miles.

    Sold
    : 2013, 2007.5, 2007, 2006, 2002, 2000

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  13. Top Of Page | #17
    walla2k5's Avatar

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    Re: MM3 touch screen not working

    Quote Originally Posted by cumminsdieselfreak View Post
    Did they say what might be wrong? I'm curious to know.
    Haven't heard anything back yet, but it's only been a couple days, fingers crossed.

    2013 Ram 2500 Big Horn 4x4 G56 CCLB 6.7, MM3 Tuned by Double R Diesel, Flo-Pro 4" Exhaust, Deviant Race Parts, ARP Head Studs, Valair Quiet Dual Disc Clutch, 2" Level, Hell Bent Steel Steering Box Brace, Bilstein 5100 shocks, Thuren track bar, Air-Lift 5000, Falken 285/75-17 AT3W.

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  15. Top Of Page | #18
    walla2k5's Avatar

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    Re: MM3 touch screen not working

    Quote Originally Posted by cumminsdieselfreak View Post
    Did they say what might be wrong? I'm curious to know.
    Quote Originally Posted by IGOTACUMMINS View Post
    Let us know what they say.
    i responded a bit quick before I checked my emails.
    MM3 replied:


    "I am betting that what has happened is either the sensitivity of the touch screen needs adjusted so it can tell you are touching it or the screen just quite working all together. If you could try something for me we have gotten this to work once before. Clean the screen really good with an alcohol wipe or something like that and then see if that helps it recognize your touch. If no try a stylus to see if the finer point will let you get into the settings. Once in the setting you can recalibrate the sensitivity. If none of that works let us know and we will have you send it to us so we can test it for your and determine the problem."

    I tried this, but unfortunate;y it didn't work. Looks like I'll need to send it in for them to evaluate. Stay tuned.



    2013 Ram 2500 Big Horn 4x4 G56 CCLB 6.7, MM3 Tuned by Double R Diesel, Flo-Pro 4" Exhaust, Deviant Race Parts, ARP Head Studs, Valair Quiet Dual Disc Clutch, 2" Level, Hell Bent Steel Steering Box Brace, Bilstein 5100 shocks, Thuren track bar, Air-Lift 5000, Falken 285/75-17 AT3W.

  16. Top Of Page | #19
    cumminsdieselfreak's Avatar

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    Re: MM3 touch screen not working

    Quote Originally Posted by walla2k5 View Post
    i responded a bit quick before I checked my emails.
    MM3 replied:


    "I am betting that what has happened is either the sensitivity of the touch screen needs adjusted so it can tell you are touching it or the screen just quite working all together. If you could try something for me we have gotten this to work once before. Clean the screen really good with an alcohol wipe or something like that and then see if that helps it recognize your touch. If no try a stylus to see if the finer point will let you get into the settings. Once in the setting you can recalibrate the sensitivity. If none of that works let us know and we will have you send it to us so we can test it for your and determine the problem."

    I tried this, but unfortunate;y it didn't work. Looks like I'll need to send it in for them to evaluate. Stay tuned.
    Thank you.

    For whosoever shall call upon the name of the Lord shall be saved - Romans 10:13 KJV

    Current
    : 2018 2500 G56 Off Road. 2.5" RC Leveling Kit W/ 35" Cooper AT3 XLT.
    DRD Happy. 5" Stainless Exhaust. Lost Some Weight At 920 Miles.
    Amsoil 5w-40 Signature Series & Amsoil Oil Filter @ 1,300 Miles.

    Sold
    : 2013, 2007.5, 2007, 2006, 2002, 2000

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  18. Top Of Page | #20
    walla2k5's Avatar

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    Re: MM3 touch screen not working

    I spoke with Dirk from MM3 Power today, they are sending me a replacement monitor, so I should be good to go early next week. Hats off to MM3 Power, the support I received and rapid response is greatly appreciated.

    2013 Ram 2500 Big Horn 4x4 G56 CCLB 6.7, MM3 Tuned by Double R Diesel, Flo-Pro 4" Exhaust, Deviant Race Parts, ARP Head Studs, Valair Quiet Dual Disc Clutch, 2" Level, Hell Bent Steel Steering Box Brace, Bilstein 5100 shocks, Thuren track bar, Air-Lift 5000, Falken 285/75-17 AT3W.

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