It's tough sometimes. I've had issues at 7pm my time, and well that's bed time for franz LOL. Nevertheless at 2 am my phone is blowing up with emails from him, and I'm out in my driveway in my underwear plugging a connection that came unplugged back in. True story! My issue was small, and needing a recovery file is pretty big deal. Other tuning devices and that might of been a bricked ecm. So glad they walked you through it and got you going.
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