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Thread: T51 water pump recall NEED HELP!

  1. Top Of Page | #11
    BrentM's Avatar

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    Re: T51 water pump recall NEED HELP!

    Quote Originally Posted by F350Cummins View Post
    You are fighting with them over a $48 part, I am fighting with them over a tailgate, as mine has started randomly opening, and got pinched in the trailer one day. They don't want to replace it, obviously it was closed when I hooked the trailer, and pulled out of my driveway.... 3 miles later I heard the familiar crunching of metal in a turn. It still closes but its got a kink in it. Also noted, if you remove tailgate and do not put the chrysler plug into where the camera goes, your speed and acceleration are limited...... As soon as I reinstalled the tailgate I could go above 50 again.... Go figure....
    Is your truck part of the tailgate recall? Mine is, not sure how far back the recall goes, but sounds like you have the bad latch.

    Brent
    2017 Ram 2500 Limited / 6.7 / 68RFE / BDS 8" Lift / 38 x 13.5 Trail Grapplers / 20 x 10 Hostile Wheels
    2020 Ram 2500 Tradesman / 6.7 / 68RFE
    1993 W250 LE / 5.9 12V / G360 - 5 Speed


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  3. Top Of Page | #12
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    Re: T51 water pump recall NEED HELP!

    Quote Originally Posted by BrentM View Post
    Is your truck part of the tailgate recall? Mine is, not sure how far back the recall goes, but sounds like you have the bad latch.
    Yeah it is. My vin is even listed on that recall! Hasn't given me any trouble yet.

    Sent from my SM-G950U using Tapatalk


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  5. Top Of Page | #13
    JOKER! F350Cummins's Avatar

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    Re: T51 water pump recall NEED HELP!

    Quote Originally Posted by BrentM View Post
    Is your truck part of the tailgate recall? Mine is, not sure how far back the recall goes, but sounds like you have the bad latch.
    mine is in the recall, but they only want to replace the latch, not any other damage caused by the failed latch. Hence my fighting with them over it.

    2014 Ram 2500 CCSB Ram Box Larime
    2011 Ram 5500
    2006 Diesel Jeep Liberty
    RIP. 2016 Tradesman 2500 picked up 9/28/16 MM3 DRD Tuning 107K miles wrecked by jeep wrangler.....


    Other Toys: 1973 Charger Bougham edition 400 big block 42K original miles
    Unicycles (about 3 dozen)


    6 in a row makes her go

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  7. Top Of Page | #14
    Old... But Still Here! AnOldBiker's Avatar

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    Re: T51 water pump recall NEED HELP!

    Quote Originally Posted by TITAN View Post
    The recall covers build dates from 10-24-12 thru 2-27-2017. The build date on my truck is 2-27-2017@6:00pm.

    Sent from my SM-G950U using Tapatalk


    Your build date is on the last date they list, and late in the afternoon.
    Yet listed as within dates.

    How can they not cover this ?



    Jim


    2006 ~ 2500HD, Big Horn Edition, 5.9, 4x4, Q/Cab, 48RE, L/B, 3.73, S&B CAI & Snout, ProFlo 5" S/S exhaust, Smarty Touch, Oil ByPass Kit, 60 gal main tank, 110 gallon in-bed tank, XX-Fuel Filter System, Coolant Bypass Kit, Mag-Hytec front & rear end covers and trans pan, 285 x 70 x 17

    "Freedom is never more than one generation away from extinction. We didn't pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same, or one day we will spend our sunset years telling our children and our children’s children what it was once like in the United States, where men 'were' free." ~ Ronald Regan

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  9. Top Of Page | #15
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    Re: T51 water pump recall NEED HELP!

    Quote Originally Posted by AnOldBiker View Post
    Your build date is on the last date they list, and late in the afternoon.
    Yet listed as within dates.

    How can they not cover this ?
    You're preaching to the choir bud. I've talked to 8-10 different people in 4 different departments. They all are giving me the "We wish we could help but I'm sorry there's nothing we can do"

    Sent from my SM-G950U using Tapatalk


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  11. Top Of Page | #16
    Cpower13's Avatar

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    Re: T51 water pump recall NEED HELP!

    Easy repair on water pump. Screw the dealer and pick it up from your local cummins and grab a six pack. Knock it out in an hour.


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  13. Top Of Page | #17
    wy4x4's Avatar

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    Re: T51 water pump recall NEED HELP!

    Quote Originally Posted by TITAN View Post
    Got a hold of RAM customer car yesterday. The associate took my case up the ladder as far as she said she could go and still no luck.
    RAM customer care is an absolute joke. After 4 months they could tell us nothing about the truck we ordered. Every week you call and they tell you something different. The dealer canceled our order, 6 weeks later the truck shows up at the dealer with my name in the window. We love the truck, don't get me wrong, but RAM/FCA does not have my confidence at this point.

    Diesel Master Tech Certified - ICML Machinery Lube Certified

    2002 QCLB 2500 5.9 HO NV5600 =
    Ranch truck with CM Flatbed, DPS Exh/Int Manifolds, Boost Elbow
    2018 CCLB 2500 ST 6.7 G56 = Glacier intake manifold & horn, Flo-pro 4" SS, MM3 with DRD 30hp tune, Valair quiet dual disc clutch, Laramie 18's powder coated black and blackout badges

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