Communications Loss

**Bobtipton** · 01-27-2018

About 50% of the time, when I first start the truck, the RaceMe will ‘freeze up’ and after a little while will display the loss of communication error message. I unplug it from the OBD port, plug it back in, and all is well. Seems to happen mostly on the first start of the day. Anyone else have this issue? Gets pretty frustrating...

Thanks,

Bob

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**9mgcb81** · 01-28-2018

Never had that one. Is it updated

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**Bobtipton** · 01-28-2018

I think it’s on version 6. Don’t have access to a Windows machine (I have a MacBook) so am afraid to try and update. Yesterday I ‘woke it up’ by touching the screen before I started the truck. Worked fine.

Thanks!

Bob

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**Power247** · 01-28-2018

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**hray** · 01-28-2018

Load test passenger side battery, fixed mine after I replaced battery. Volts where dropping to much causing issues with my ultra.

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**hray** · 01-29-2018

Originally Posted by Bobtipton

I think it’s on version 6. Don’t have access to a Windows machine (I have a MacBook) so am afraid to try and update. Yesterday I ‘woke it up’ by touching the screen before I started the truck. Worked fine.

Thanks!

Bob

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I use the unarchiver on Macbook pro and have no issues updating my ultra, works great. https://itunes.apple.com/us/app/the-...25424353?mt=12

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**Bobtipton** · 01-29-2018

Originally Posted by hray

I use the unarchiver on Macbook pro and have no issues updating my ultra, works great. https://itunes.apple.com/us/app/the-...25424353?mt=12

Thanks! I’ll give it a shot! Anything to be aware of? I have read that the micro-SD to USB adapter that come with the unit is not what I should use but to get and adapter for the SD slot?

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**hray** · 01-29-2018

Originally Posted by Bobtipton

Thanks! I’ll give it a shot! Anything to be aware of? I have read that the micro-SD to USB adapter that come with the unit is not what I should use but to get and adapter for the SD slot?

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Make sure the unarchiver actually unzips the file and not your default one, had that happen once and just re unzipped it with unarchiver. As for the USB adapter, I read that too and the risk taker in me went with the USB adapter supplied by race me and have had no problems yet, knock on wood. Hray

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**hray** · 01-29-2018

Oh, makes it easier to have created a folder on desk top ready for you to save unzipped files too. Make a back up of old files from micro card, Then delete old stuff off of micro card drag drop/ copy paste new files. Plug in micro card to raceme and should update automatically. If not unplug OBD and plug it back in.

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**Bobtipton** · 01-29-2018

Originally Posted by hray

Oh, makes it easier to have created a folder on desk top ready for you to save unzipped files too. Make a back up of old files from micro card, Then delete old stuff off of micro card drag drop/ copy paste new files. Plug in micro card to raceme and should update automatically. If not unplug OBD and plug it back in.

Cool! I may give it a try this evening. I’ll keep the old files in a sub-folder in the one for the new files, then will probably send a copy to the cloud. Will a re-tune of the truck be necessary?

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