Here is the Recall
EMISSIONS RECALL S87SELECTIVE CATALYTIC REDUCTION CATALYSTDear Vehicle Owner:This notice is sent to you in accordance with the Canada Environmental Protection Act.It has been determined that some 2014 and 2015 model year RAM 2500 pickups equipped with a 6.7LCummins turbo diesel engine may release air pollutants which exceed Environment Canada EmissionsStandards for Oxides of Nitrogen standards.The Problem is : Some 2014 and 2015 model year RAM 2500 pickups may experience degradation of theSelective Catalyst Reduction (SCR) system. Degradation of the SCR system can cause tailpipeemissions of Oxides of Nitrogen (NOX) to exceed emissions standard.What your dealerwill do :What you mustdo :The selective catalyst reduction system will be repaired free of charge (parts andlabour). To do this, your dealer will replace the selective catalyst reduction system in yourvehicle.Contact an authorized FCA dealer and schedule a service appointment.If you need help : For information on this recall or any other recall affecting your vehicle, visit the websitebelow and input your vehicle’s seventeen-digit vehicle identification number (VIN).English : recalls.Mopar.caFrench : rappels.Mopar.caFor additional assistance or information, please contact FCA Canada Customer Care Centre:By Phone: 1-800-465-2001 (English) or 1-800-387-9983 (French),By Email: www.FCAcanada.ca/en/contact_us.php (English) orwww.FCAcanada.ca/fr/contact_us.php (French),By Mail: FCA Canada Customer Care Centre, P.O. Box 1621, Windsor, Ontario, N9A 4H6.If you have already experienced this condition and have paid to have it repaired, you will still be required to have thecampaign performed by an authorized FCA Canada dealer at no charge to you. Once completed, please send youroriginal receipts and/or adequate proof of payment along with the campaign invoice to the following address forfurther review of possible reimbursement: FCA Canada Customer Care Centre, P.O. Box 1621, Windsor, Ontario,N9A 4H6.If your name and address indicated above are incorrect or if you no longer own the vehicle, please contact theCustomer Name & Address Call Centre at 1-800-373-1474 to update your information.We apologize for any inconvenience and thank you for your attention to this important matter.
Bookmarks