Re: 5th Gen Sunroof Leaking
Nothing in DealerConnect about this issue so it doesn't appear to be widespread.
Sounds like a gasket issue for the sunroof but your dealer should be fixing this.
If your dealer wont fix it, take it to another dealer.
Re: 5th Gen Sunroof Leaking
khaddon: Not trying to be a smart A$$ - but this is the main reason I didn't care to even look at models with the sunroof...
My wifes Ford did the same thing - dealer never could get enough intelligence together to solve/fix the issue - Traded it for a non sunroof crossover....
Your issue is seems to be a normal problem for a lot of models... Especially for those owners whom can't seem to leave it be --> Opened/Closed - Open/ Closed every time they drive...
I hope ya can find a dealer that can fix it!
Keep us up to date on the progress...
Re: 5th Gen Sunroof Leaking
Just picked up the truck this morning......parts are on order. Apparently I'm getting a whole new sunroof assembly including.....as he said "with thicker glass and seals". I don't ever put a lot of stock in what dealers tell me.......Most people I'm sure don't have a clue. I have heard this is why ram doesn't put the double sun roof in the HD trucks........too much torque and cab twist to keep them sealed
Re: 5th Gen Sunroof Leaking
Quote:
Originally Posted by
khaddon2110
Just picked up the truck this morning......parts are on order. Apparently I'm getting a whole new sunroof assembly including.....as he said "with thicker glass and seals". I don't ever put a lot of stock in what dealers tell me.......Most people I'm sure don't have a clue. I have heard this is why ram doesn't put the double sun roof in the HD trucks........too much torque and cab twist to keep them sealed
The HDs don't get the Pano roof because the roof isn't long enough.
Whenever FCA switches over to the actual 5th gen cab for the HD the pano will probably become available then.
Re: 5th Gen Sunroof Leaking
Quote:
Originally Posted by
SyN
Not trying to be a smart A$$ - but this is the main reason I didn't care to even look at models with the sunroof...
My wifes Ford did the same thing - dealer never could get enough intelligence together to solve/fix the issue - Traded it for a non sunroof crossover....
You issue Stinks - I hope ya can find a dealer that can fix it!
Keep us up to date on the progress...
Yup! @SyN,
I factory ordered my Longhorn 3500 specifically without a sunroof, without the push button starter, without the adjustable pedals, without the rear window defroster, without the air-adjust rear suspension, etc, etc.
Thus I've never had an issue with any of those things.
Now if only I could have ordered it without the killer grid heater bolt issue and without the leaking 3rd brake light, and without the rubber fan shroud disaster issue, etc, etc... :rofl:
-Jake-
Re: 5th Gen Sunroof Leaking
Truck is in the dealer today getting the new sunroof assembly installed under warranty.
Hopefully my truck will stop peeing on me through the headliner whenever it rains.
Re: 5th Gen Sunroof Leaking
Dealer installed new sun roof assembly and kept it overnight to run it through the carwash multiple times.
Next morning get a call saying they took everything apart and ended up putting my original sunroof assembly back in.
Apparently, the new one was doing exactly the same thing.
The dealer started a (star?) case file with ram and taking up to the next level.
So I wait...
Re: 5th Gen Sunroof Leaking
well they had the truck over the weekend at my local dealer......actually had it through Wednesday. When I picked it up they now tell me they have ordered more parts. Apparently the first time they replaced only the glass. Now they have ordered the entire sunroof kit including new glass, motor, brackets, and guides. Everything between the headliner and roof. When the parts come in, the truck will head to the body shop where after complete disassembly, it will undergo body work and paint to bring the roof contour into spec. There is a visual sag in the middle of the roof being caused by the glass pulling down on the metal every time the roof is opened. They have tried every type of alignment configuration to try and get a seal with no success.
I've always had sunroofs in my vehicles and trucks with no issues....i'm beginning to question my judgement going forward.