Re: T51 water pump recall NEED HELP!
Quote:
Originally Posted by
F350Cummins
You are fighting with them over a $48 part, I am fighting with them over a tailgate, as mine has started randomly opening, and got pinched in the trailer one day. They don't want to replace it, obviously it was closed when I hooked the trailer, and pulled out of my driveway.... 3 miles later I heard the familiar crunching of metal in a turn. It still closes but its got a kink in it. Also noted, if you remove tailgate and do not put the chrysler plug into where the camera goes, your speed and acceleration are limited...... As soon as I reinstalled the tailgate I could go above 50 again.... Go figure....
Is your truck part of the tailgate recall? Mine is, not sure how far back the recall goes, but sounds like you have the bad latch.
Re: T51 water pump recall NEED HELP!
Quote:
Originally Posted by
BrentM
Is your truck part of the tailgate recall? Mine is, not sure how far back the recall goes, but sounds like you have the bad latch.
Yeah it is. My vin is even listed on that recall! Hasn't given me any trouble yet.
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Re: T51 water pump recall NEED HELP!
Quote:
Originally Posted by
BrentM
Is your truck part of the tailgate recall? Mine is, not sure how far back the recall goes, but sounds like you have the bad latch.
mine is in the recall, but they only want to replace the latch, not any other damage caused by the failed latch. Hence my fighting with them over it.
Re: T51 water pump recall NEED HELP!
Quote:
Originally Posted by
TITAN
The recall covers build dates from 10-24-12 thru 2-27-2017. The build date on my truck is 2-27-2017@6:00pm.
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Your build date is on the last date they list, and late in the afternoon.
Yet listed as within dates.
How can they not cover this ?
Re: T51 water pump recall NEED HELP!
Quote:
Originally Posted by
AnOldBiker
Your build date is on the last date they list, and late in the afternoon.
Yet listed as within dates.
How can they not cover this ?
You're preaching to the choir bud. I've talked to 8-10 different people in 4 different departments. They all are giving me the "We wish we could help but I'm sorry there's nothing we can do"
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Re: T51 water pump recall NEED HELP!
Easy repair on water pump. Screw the dealer and pick it up from your local cummins and grab a six pack. Knock it out in an hour.
Re: T51 water pump recall NEED HELP!
Quote:
Originally Posted by
TITAN
Got a hold of RAM customer car yesterday. The associate took my case up the ladder as far as she said she could go and still no luck.
RAM customer care is an absolute joke. After 4 months they could tell us nothing about the truck we ordered. Every week you call and they tell you something different. The dealer canceled our order, 6 weeks later the truck shows up at the dealer with my name in the window. We love the truck, don't get me wrong, but RAM/FCA does not have my confidence at this point.