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fired up my truck yesterday and the the mm3 is stuck on the main screen(which gives you the option to choose which layout you prefer). Nothing happens when i push any of the options. I am hoping an update will help. Anybody have any other suggestions? Thank you in advance
Have you tried unplugging it and plugging it back in? Sometimes that helps and make sure all cables are tight as sometimes they are picky about position.Quote:
Originally Posted by Ram_man982
I have tried unplugging and plugging back in with no luck. Connections are good as well
How old is it?Quote:
Originally Posted by Ram_man982
Fall of 2017 is when i got it from DRD
Did you update the tuner after it locked up?
Problem has been resolved. The update took care of it. Thanks everyone
Sounds like I need to update mine also.Quote:
Originally Posted by Ram_man982
The screen locked up about a week ago.
Well, that didn't work. Updated the card, topped off the charge on my batteries and loaded the update to the MM3. Screen is still locked up.
Any suggestions?
How old is the tuning you have?Quote:
Originally Posted by walla2k5
March 2018. Unit fires up and is locked on this screen.Quote:
Originally Posted by IGOTACUMMINS
https://uploads.tapatalk-cdn.com/201...c85d96e664.jpg
Sent from my SM-G950U using Tapatalk
Did you contact MM3 Power to see what they have to say?
Quote:
Originally Posted by IGOTACUMMINS
Not yet. I wanted to try the basics and see what the good folks here had to say before contacting them. I appreciate the help I'll email them, thank you.
Let us know what they say. ;)
Yes sir, just sent an email. Expect it will be a few days.Quote:
Originally Posted by IGOTACUMMINS
Hope it is something simple like a bad cable...
Thanks again for your concern.
Did they say what might be wrong? I'm curious to know.Quote:
Originally Posted by walla2k5
Haven't heard anything back yet, but it's only been a couple days, fingers crossed.Quote:
Originally Posted by cumminsdieselfreak
Quote:
Originally Posted by cumminsdieselfreak
i responded a bit quick before I checked my emails.Quote:
Originally Posted by IGOTACUMMINS
MM3 replied:
"I am betting that what has happened is either the sensitivity of the touch screen needs adjusted so it can tell you are touching it or the screen just quite working all together. If you could try something for me we have gotten this to work once before. Clean the screen really good with an alcohol wipe or something like that and then see if that helps it recognize your touch. If no try a stylus to see if the finer point will let you get into the settings. Once in the setting you can recalibrate the sensitivity. If none of that works let us know and we will have you send it to us so we can test it for your and determine the problem."
I tried this, but unfortunate;y it didn't work. Looks like I'll need to send it in for them to evaluate. Stay tuned.
Thank you.Quote:
Originally Posted by walla2k5
I spoke with Dirk from MM3 Power today, they are sending me a replacement monitor, so I should be good to go early next week. Hats off to MM3 Power, the support I received and rapid response is greatly appreciated.:awesome:
Awesome! Thanks for letting us know the outcome!Quote:
Originally Posted by walla2k5
Sent from my SM-G892A using Tapatalk
@MM3 Power :awesome:Quote:
Originally Posted by walla2k5
That sounds like really good customer support on their part to hook you up like that with a new touch screen.
Glad I went with MM3.